Gaya APA
Rangkuti, Freddy. ().
Customer service satisfaction& call centre berdasarkan Iso 9001 .
Jakarta:
Gramedia Pustaka Utama.
Gaya Chicago
Rangkuti, Freddy.
Customer service satisfaction& call centre berdasarkan Iso 9001.
Jakarta:
Gramedia Pustaka Utama,
.
Non Fiksi.
Gaya MLA
Rangkuti, Freddy.
Customer service satisfaction& call centre berdasarkan Iso 9001.
Jakarta:
Gramedia Pustaka Utama,
.
Non Fiksi.
Gaya Turabian
Rangkuti, Freddy.
Customer service satisfaction& call centre berdasarkan Iso 9001.
Jakarta:
Gramedia Pustaka Utama,
.
Non Fiksi.