Gaya APA
Barnes, James G.. (2003).
Secrets of customer relationship management? (Cet.1--).
Yogyakarta:
Andi.
Gaya Chicago
Barnes, James G..
Secrets of customer relationship management?.
Cet.1--
Yogyakarta:
Andi,
2003.
Non Fiksi.
Gaya MLA
Barnes, James G..
Secrets of customer relationship management?.
Cet.1--
Yogyakarta:
Andi,
2003.
Non Fiksi.
Gaya Turabian
Barnes, James G..
Secrets of customer relationship management?.
Cet.1--
Yogyakarta:
Andi,
2003.
Non Fiksi.